Why do people obey you in meetings, then quietly ignore you the moment you leave the room? I walked into a company celebrating a record quarter, with revenue up, costs down, and bonuses approved, yet in the same meeting, I watched a senior manager present numbers no one believed and challenged. Eyes dropped, pens moved, and one high performer leaned back, arms folded, already gone, and that was the moment it became clear the business was winning on paper, but losing in spirit. It reminded me of a village house painted for visitors, with fresh walls and clean roads, yet…