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What boards really want from Auditors

Boards do not hate auditors, but what they truly hate are surprises disguised as reports, issues that surface long after decisions have been made, risks have matured, and opportunities have been lost.

In many organizations, audits are still perceived as backward-looking exercises focused on profiling compliance failures and pointing out what went wrong. This perception reduces the internal audit function to a reactive watchdog instead of positioning it as a strategic ally.

To change this, audits must evolve. They must shift from merely highlighting historical gaps to providing forward-looking insights. Boards want to know not just what went wrong yesterday, but what could go wrong tomorrow.

A report that only states a missed IT control adds little value if it doesn’t also project the future risk landscape, such as how new technologies like AI could exploit similar control gaps if not proactively addressed.

Audits must also become solution-driven. Reporting problems without offering clear, prioritized, and practical recommendations only adds frustration.

Boards are not looking for blame, but they are looking for clarity, direction, and measurable action. An effective audit report should function more like a strategic briefing: pointing out the issue, its impact, and realistic steps to mitigate the risk within the context of business goals.

Crucially, audits should be strategically aligned. If your audit findings don’t connect to the organization’s top priorities, whether it’s digital transformation, market expansion, or ESG compliance, they risk being ignored.

Auditors must understand the business model and the leadership agenda. Audit plans should be informed by the same risk radar that guides the CEO and board.

Furthermore, the audit function should foster collaboration, not confrontation. Being independent doesn’t mean being adversarial. Auditors who engage early in strategic initiatives, provide timely insights, and act as trusted advisors will gain more influence and respect. Building rapport with management and demonstrating business acumen can turn the audit team into a valued sounding board.

Finally, how you communicate audit findings matters just as much as what you say. Boards think in terms of risk, value, reputation, and growth, not checklists and clause numbers.

 Reports must translate audit insights into board-relevant language, showing how findings affect organizational resilience, investor confidence, and stakeholder trust.

Audits are no longer just about assurance; they are about foresight and strategy. In a volatile and risk-loaded business environment, boards are not looking for compliance reports.

They are looking for partners who help them navigate complexity and make informed decisions. Be the auditor who brings vision, not just verification.

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About Mustapha Mugisa

Mustapha B. Mugisa is one of those rare individuals who delivers unparalleled value-based consulting to professionals and corporate entities that demand excellence. As an alumnus of EY and the current President of the Association of Certified Fraud Examiners (ACFE) Uganda Chapter, Mustapha brings a wealth of experience and expertise to every engagement.

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