Spend a few minutes and assess how to make your relationships magnetic, using the relationship accelerator test. Before you take the test, read some context and how we dis Ssenga training to some MTN Uganda staff, the results of the experience. I am called Mustapha B Mugisa fondly known as Mr Strategy. I help leaders transform their businesses through facilitating strategy formulation and supporting execution. During the strategy implementation, I work as an accountability partner to the chief executive officer, the EXCO and the respective managers and staff to ensure that each has the clarity of the company’s strategic choice,…
Excellent customer service: the case of Face Technologies in Uganda
The last time (on 30th June 2020 to be exact), I went to Face Technologies to process my driving permit. I arrived at 9:20 a.m., and found gates closed, as people were already so many, and they could not allow any more inside. On that day, I was stopped at the entrance and advised to return the following day before 8:00 a.m. I wouldn’t say I liked the experience and even wrote about it here. I did not return to the place the following day, as had been advised. However, today, 24th July 2020, I made the trip again. I…
Best from WhatsApp: just for laughs
What would you do? Please read and advise My wife and I have been married for 25 years. She has a father, and I have a mother. Both bazeyi lost their partners long ago and have been single since then. Due to these COVID times, looking after them became quite expensive, since their homes were miles apart and far away from our home. So we brought them to our home and gave each a room in the boys quarters so that caring for them becomes easier and cheaper. The rooms are separated by two rooms between them… To our shock…
