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Here, i go beyond the headlines to uncover practical solutions, expert analysis, and proven frameworks to help you win in the age of disruption. Whether you’re a CEO, entrepreneur, or a curious professional, my articles and insights are designed to challenge your thinking, sharpen your strategy, and inspire bold action.

Leading change with right questions

It is a recommended leadership practice to get people to own new ideas for change to be swift. The best way to create team ownership of new initiatives is by asking the right requestions. This way, staff are encouraged to generate answers from which the initiatives may be derived.

However, what happens when questions are too difficult to be answered? Below are two of the common questions leaders ask.

1) What is the top 10 list of activities to winning a new client?
2) What is the top 10 list of activities to retaining and gaining more business from an existing client?

It is not easy to score goals. That is why there are few strikers. However, the team should have ideas on how to get the ball to the strikers. That way, teamwork is achieved. It is not easy if at all possible, to have a striker collect the ball from the keeper and score on his or her own.

You need defenders, mid-fielders and fellow strikers to score. Business is like sports. People must work together to win easily.

So, if this question was asked to you, what would be your answer? Leave your comments below. Otherwise, if you ignore selling, you will soon have no money to take home.

Copyright Mustapha B Mugisa, 2019. All rights reserved.

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About Mustapha Mugisa

Mustapha B. Mugisa is one of those rare individuals who delivers unparalleled value-based consulting to professionals and corporate entities that demand excellence. As an alumnus of EY and the current President of the Association of Certified Fraud Examiners (ACFE) Uganda Chapter, Mustapha brings a wealth of experience and expertise to every engagement.

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