Lack of innovation is one of the top killers of big companies. I am disappointed with my telecom service provider. For example, I use an Apple iPad model MC775./A. It has an option for cellular data, which I use to connect to the Internet in addition to Wi-Fi. For the last two years, it is frustrating renewing cellular data when it expires. The process is so manual and tiresome. You have to know your Cellular Data Number (as you cannot check it on your iPad), visit the airtime reseller and then ask them to load Internet. Or you could pay…

If you have a kid attending Kampala Parents School (KPS) you must already be tired of the incessant daily traffic jam starting at around 6:40 am up to 8:00 am. It is heavy. It is slow. And it is annoying. The traffic jam stretches from Ntinda Trading Centre, through to Kadic Hospital, down to Kira police junction up to Kampala Parents School. The biggest victims are other road users rushing to office! As a consultant, I’ve found that seemingly big problems are solved by applying some common sense. And that is what is needed at Kampala Parents School to fix…

Orange has reportedly hired a consultant to advice on exiting from the African market. According to TMT finance. This follows intense competition as a result of acquisition of Warid by Airtel. While at Orange Uganda’s head offices recently, I saw some people who acted and looked like auditors (I think from KPMG UK office) [I once worked at KPMG and EY, I know how these guys behave when they are around for something like a DD – Due Diligence]. I later got to understand that they were doing a review of the books (due diligence) and other relevant facts about…

Once in a while, I come across great inspiration on the net. A friend this morning forwarded me the following words in an email. I don’t know real, so pardon my failure to make appropriate acknowledgments. The message contains a powerful message of parenting, friendship and love.  Even if you don’t read anything else today, the following message will indeed change the way you look at people. And hey, if you can build relationships, respect colleagues, the world is yours to conquer. Now why not take just two minutes to read the following message and change your life. Below is the…

It is a joke. It is a marketing gimmick. Airtel’s highly advertised Airtel one network across Africa, does not work or is not yet working as advertised. My company recently got an assignment in Zambia, and my colleague travelled to Lusaka to expedite. On reaching on Kenneth Kaunda International Airport, on 20th January 2014, at about 12:15pm (Zambian time) he tried calling our client in Zambia who is also on Airtel Zambia network using his Airtel Uganda line, 0753072xxx in vain. The call could not go through. My colleagues tried several times to make a voice call to our client,…