I have spent enough time in boardrooms, ministries, parastatals, universities, banks, and family-owned businesses to see one uncomfortable truth: organisations rarely fail because the strategy was weak. They fail because the culture quietly revolted. Culture never shouts; it whispers through daily frustrations, subtle, persistent, corrosive. By the time the board sees the smoke, the house has already burned from the inside. Let me take you to a real frontline moment. I once walked into an institution where every department seemed busy, yet nothing moved. Staff were “waiting for approval.” A junior officer confessed to me,” Sir, even if I have…

Artificial intelligence is no longer a distant concept but actively redefining business models, reshaping competitive landscapes, and setting new expectations for efficiency, customer experience, and innovation. Yet, despite AI’s growing influence, many boards remain on the margins of meaningful conversations about its adoption. Across industries, directors frequently encounter a recurring pattern: AI projects that promise the world but deliver little, critical initiatives delayed due to fear, confusion, or poor communication, and Massive budgets are approved without a clear understanding of value, risk, or alignment to strategy. This disconnect is not due to a lack of intelligence or diligence among directors.…

Every meaningful Ugandan story starts in the same place: with people. When challenges arise, Ugandans do not sprint to institutions or formal systems. Instead, they turn to each other, to neighbours, prayer groups, clan networks, and community circles that have quietly held this country together for generations. Long before mobile apps and banking halls, Uganda’s true financial system lived in villages, churches, WhatsApp groups, and family gatherings. It lived in the way people mobilised for funerals, celebrated births, and supported one another through illness, school fees, and emergencies. It lived in the trust that binds communities together. Growing up in…

In one board retreat I facilitated, a chairman proudly unveiled the new “vision statement.” It was poetic: “to be the leading financial institution transforming lives across Africa.” When he finished, silence filled the room. The directors nodded politely. No one felt it. No one could act on it. Why? Because it inspired applause, not action. Boards do not exist to craft elegant sentences, but they exist to set direction that mobilises belief. Vision is not what hangs in the lobby. It is what shapes daily decisions at the lowest level of the organisation. The real test of vision is not…

It has been two years since I began developing the Twezi platform. What a journey of learning, iteration, and conviction. During a recent strategy session with my tech team, I shared this chart on industry foresight, a simple yet profound framework that reveals where real innovation happens. The red box represents the battlefield of the present, where companies compete on articulated needs of already served customers. It’s crowded, predictable, and costly. Everyone is offering the same product with minor variations, fighting for survival through discounts, promotions, and endless noise. This is the Red Ocean, stained with the blood of competition.…

In every great company, performance alone is not enough. What keeps teams strong is compassion. When a colleague loses a loved one, no pay slip can heal that pain. Yet, when fellow staff contribute from the heart through a benevolent fund, it sends a powerful message: you are not alone. A company or community that encourages staff to join a benevolent fund builds more than financial security; it builds emotional safety. That kind of culture drives loyalty, teamwork, and genuine high performance. People who feel cared for give more. They protect the brand, they support one another, and they stay…