In 2018, I sat in a boardroom in Nairobi, staring across the table at a defeated CEO. He had just returned from a disastrous regional performance review. Sales had dropped for the third consecutive quarter. Staff morale was at its lowest. The board was growing impatient. “But we promoted the most experienced person,” he kept insisting. I asked who. He said, proudly, “He’s been with us 18 years, he knows the company inside out.” And there it was, the real problem, not the market, not the product, not even the competition, but the real issue was leadership appointments based on time…
Is your Company Board a great one?
A great board is like an expert football coach. They do not rush onto the pitch and don’t take the penalty kicks. But they watch the game closely, read every move, adjust the strategy when needed, and hold each player accountable. They do not interfere, but their influence is unmistakable. Weak boards? They fall into two extremes. Some cheer blindly, clapping at every decision without question. Others storm the field when the game is already lost, trying to do in panic what they failed to guide in peace. Over the years, I’ve seen boards of all shapes, some passive, some…
Three questions that could save the internal audit from extinction
What are we auditing that no longer moves the dial? And what are we ignoring that will sink us in 18 months? Most audit plans are tombstones of yesterday’s risks. You are auditing inventory while AI is writing fake invoices. You are counting laptops while algorithms are manipulating procurement. Stop asking for past data, start interrogating future failure. Build a live, dynamic risk radar, use AI signal tracking, and predict disruptions before they become KPIs. Audit what has not gone wrong, yet. You are not preventing fraud,d but you are avoiding the need for fraud. That is ROI no spreadsheet…
The memo that never reached the team, a case of toxic leadership
In one of Uganda’s fastest-growing financial institutions, let’s call it ABC Financial, a middle manager named Sharon stumbled on a buried truth. She wasn’t snooping, but she had been asked to compile data for a quarterly performance report. She opened the shared folder the director had left open, and there it was: a PowerPoint titled “Strategic Realignment, High-Cost Units.” Slide 5 hit her like a stone. “Branch X — Underperforming. Recommend closure or integration.” That was her branch, her team, and her people. She wiped her face again to make sure she was reading right. Not once had anyone hinted,…
What is your boardroom culture?
Forget policies. Forget charters. The real governance of any organization is shaped by one invisible force: boardroom culture. Boardroom culture is the unwritten code of how directors behave when no one is watching, how they challenge, how they listen, and how they decide. It is the mood, the mindset, and how governance plays out around the board table. You can have a world-class governance manual… But if your boardroom is gripped by fear, apathy, or groupthink, it’s worthless. Why boardroom culture defines governance In a toxic culture, tough questions are avoided. Bad news is sugar-coated. Real risks hide in plain…
The mirror effect: when the chair blinks, the board blurs
A few years ago, I worked with a company whose board was known for its passive oversight. The chair, an affable industry elder, avoided conflict like a virus. His signature phrase? “Let us not rock the boat.” Over time, directors stopped asking probing questions. Committee chairs glossed over risk flags. Even the audit committee began rubber-stamping reports. The result? The bank sleepwalked into a compliance crisis that cost millions in fines. When the chair finally resigned, a director confided, “We reflected him. When he blinked, we blurred.” This is the leadership contagion every boardroom faces. The chair’s posture, whether vigilant…

















