“An open door doesn’t guarantee an open mind; sometimes it just lets in the draft.” CEOs and managers love to boast about their open-door policies, imagining it’s a magnet for fresh ideas and honest feedback. But let’s cut through the corporate charade: an open door often leads to an empty room. Employees aren’t lining up to share groundbreaking concepts or candid concerns just because you left your door ajar. A case in point Take the example of a fictitious case of NileTech Solutions in Uganda. The CEO, Mrs. Achen, proudly maintained an open-door policy. She believed it fostered transparency and…

What you see in these images is an unfiltered view of neglect, pure and simple. No glossy edits, no sugar-coating. The first image shows fish swarmed by flies, abandoned in the open—neglected and ignored. It’s more than just food rotting and then waiting for sun to dry the rot off! I see it as a clear failure of responsibility. The second photo isn’t much better, a bucket of the same fish (but now dried) packed away as if containment is enough to fix the underlying problem. Buyers see the fish in the bucket and buy the delicacy, some eat it…

Here’s the uncomfortable truth: most leaders talk endlessly about culture, but they don’t actually do anything to enforce it. You think that a few inspirational speeches, some values on the wall, and a couple of team-building exercises are enough to create a lasting culture. Wrong. Culture doesn’t happen by osmosis. If you want culture to stick, you’ve got to enforce it. It’s not enough to hope people will absorb it. You have to make it impossible to ignore. Culture is about behavior—and behavior changes when it’s tied to consequences. If you’re not tying actions to outcomes, all your cultural transformation…

A while back, I was working on a big project. I was so hopeful about it. It was the kind of thing that could change everything for me. I poured my heart into it—late nights, endless revisions, giving it my all. I assembled a team of serious professionals — a Japanese, Singaporean, European and American. When it comes to software and technology, I have been told that these kinds of people have “logic.” I bought into it and spent a lot of money to get the team working. To make matters worse, I did a pitch to a prospective investor…

Mustapha B Mugisa, aka Mr Strategy was honoured to speak at the 2024 East African Banking Schools Conference jointly organized by the Banking Institute’s of Uganda, Kenya and Tanzania. Due to demand, we share excerts from his speech, verbatim. “How many of you have connected to the Internet this morning? Now, how many of you used WiFi to connect? And how many of you used the hotel WiFi?” “Many of you, I see. Do you know that when you connect via someone else’s WiFi, especially public networks like in hotels, cafes, or airports, you potentially expose yourself to significant risks?…