The boardroom was tense. A new CEO had just been hired to lead a regional manufacturing firm that had stagnated for five years. He walked in with a 98-slide strategy deck, fresh from a Big 4 advisory team. It was clean, data-backed, and impressive. Three months in, not a single initiative had taken root. Staff ignored memos. Managers nodded in meetings and did nothing afterward. The CEO fired two department heads. Still, no movement. Six months in, he resigned. Why? Culture chewed through his strategy like a termite in a wooden pillar. Now let me be blunt. Culture always wins.…

In 2008, I sat at the back of the Institute boardroom, clutching my notebook like a talisman. I was not a board member yet. I was just “Member, Member Services Committee,” but you could not have convinced me otherwise. Every meeting was a masterclass. Every whisper from the Committee Chairman was a lesson in agenda control. Every casual joke from the Institute’s CEO / Secretary was a calculated move to steer decisions without raising alarms. I learned something most people never figure out until it’s too late: Boardroom success is not about having a seat. It is about having a…

In March 2024, I received a call from a Nigerian bank, one of those institutions parading itself as digital-first while secretly running on analog thinking. They wanted virtual training on credit risk management, a noble request. I welcomed the opportunity with open hands-on condition that I gained context about their business model and banking philosophy. They nodded yes. As I dug into their strategy and risk appetite, the contradiction was glaring: they were talking cloud, AI, and fintech partnerships on their website… but inside, they were still underwriting like it’s 1995. Their loan officers were rewarded for paperwork. Their risk…

If DTB Uganda were a person, it would be that well-dressed executive in a Land Cruiser, parked all day at a cafe, scrolling Quora for motivation quotes, rich, respectable, and completely disconnected from the hustle that built this country. On paper, DTB has the makings of a powerhouse: 2.9 trillion in assets, UGX 2.2 trillion in deposits, and a regional brand with the muscle of a Kenyan parent. But scratch the surface, and you will find a bank running on autopilot, low returns, high costs, dead capital, and an outdated lending model still obsessed with land titles in a country…

Fraud doesn’t begin with bad people. It begins with pressure. With a quiet “just this once.” With a system that looks away. To truly understand how fraud happens, forget the Fraud Triangle. That’s kindergarten. Step up to the Fraud Diamond a sharper, more dangerous model. It exposes not just why fraud occurs, but how the fraudster pulls it off. There are four points to this diamond. Each one cuts deeper. Motivation or pressure; the fire under the pot. I call it the boiling kettle. Pressure builds in silence. It could be school fees, a sick parent, a gambling habit, or…

In 2018, I got the opportunity to partner with a mid-sized Kenyan insurance firm that had just survived a UGX 3.1 billion fraud. After the high-level briefing, the Audit Committee chair turned to me and asked: “How do we prevent this from ever happening again?” The CRO proudly talked about their 200-page risk policy, written in perfect grammar but entirely useless. Why? Because they had no tool to translate risk awareness into action. That’s when I introduced them to actionTEAM. Six months later, the same CEO sent me a WhatsApp message: “This tool saved us from a costly customer onboarding risk we didn’t…