Once one of the most effective and efficient agencies, Face Technologies is now overwhelmed, and the staff members are tired as early as 9 am. It is psychological tiredness. Each day, about 700 driving permits are processed. It is a lot of work, and I too feel for the staff and everyone involved in making sure all applicants get their driving permits.  The company does an efficient operation whereby a new driving permit is processed when the person has gone to collect it. An excellent approach to eliminate forgeries.

Steve Cohen wrote a great book, Win the Crowd” on how to unlock the secrets of influence. The book is filled with great stories and anecdotes. Steve is a millionaire’s magician, and in his book, he lets readers experience his escapades and how he managed to tap into an exclusive high-end market end for his magic. Below is one of the stories from the book. I quote: “Magicians know that the rewards can be so much larger when you challenge yourself to take risks. Legendary Las Vegas magician Jimmy Grippo proved this one evening when he was in a bank.…

Ask any salesperson what they do not like about their job, the answer is the bad attitude of other people about sales. In 2012, I got a contract to facilitate a strategy for an insurance sales agency unit. The objective was to help increase monthly production. Revenue in insurance-speak is called production. The agency had a sales production target of Ugx. 3bn per annum. If you want to become a great consultant, first become a great listener, who asks great questions. In consulting, the starting point is to understand client needs. “How exactly will you measure work well done after…

  If you want to have a great meeting, start by asking why you need the meeting in the first place. Before you call for a meeting, set the agenda by asking the following questions: a) What new information to be shared? b) What change to be announced? c) Do we need to review or modify any policies? d) Do we need to solve a problem? e) Do we need to motivate or reward the team?f) What new idea or product to introduce a new product The next step is to focus on your meeting outcomes. What are your expected meeting outcomes? a) What should happen after the meeting? b) Why meet? What are the required results of the meeting? c) How will meeting success be measured? How will we know if these results…

Many people spend their lives trying to be something they are not. As such, they spend a lot of money and time on things they do not need at the expense of the things they desperately need. Instead of improving on what they already have to make it even better, they focus on trying to be something different. You have seen people with black melanin skin, bleaching, and trying to look different. Rule number one: do not try to be someone else. After all, growth rarely comes from perfectionism. It comes from imperfections. Americans did not go to the moon…